Effective Date:
21st July, 2025
Applies to:
Website and Mobile App operated by WZN ("we", "us", "our")
1. Information We Collect
- - Personal Information: Name, phone number, delivery address, email.
- - Account Information: Username, password, preferences.
- - Payment Details: Processed securely via third-party providers (not stored).
- - Usage Data: IP address, browser/device info, app usage patterns.
- - Health or allergy disclosures (if voluntarily submitted).
2. How We Use Your Data
- - To process subscriptions and deliver meals.
- - To personalize user experience and recommend relevant plans.
- - For internal analytics, performance monitoring, and customer service.
- - To send notifications, updates, or marketing (opt-out available).
3. How We Store and Protect Your Data
- - Data is stored securely on encrypted servers.
- - Access is restricted to authorized personnel only.
- - We retain data only as long as needed for service delivery and compliance.
4. Sharing Data with Third Parties
- - We may share minimal data with:
-
- - Delivery service providers (e.g., driver receives delivery info).
- - Payment gateways (e.g., Stripe, PayPal).
- - Analytics tools (e.g., Google Analytics, Firebase).
- - We do NOT sell personal data to third parties.
5. User Rights
- - You can access, update, or delete your data by contacting us.
- - You may opt out of marketing communications anytime.
- - You have the right to request a copy of your stored data.
6. Children’s Privacy
- - Our service is not directed to children under 13.
- - We do not knowingly collect data from minors without parental consent.
7. Cookies & Tracking Technologies
- - Our website/app uses cookies for performance and personalization.
- - Users can modify cookie preferences in their browser settings.
8. International Transfers
-
- While our servers are based in [Qatar], data may be transferred to other countries with
appropriate safeguards.
9. Changes to This Policy
- - Updates may be made periodically. Users will be notified by email or app notification.
10. Contact Us
- For questions or requests:
- 📧 info@wzn.qa
- 📞 +974 6633 2338
- 📍 P.O.B #18366, Shop #13, Duhail, Doha, Qatar